What is the official launch date for The Ridge?

June 6, 2022

Are your drop-off and pick-up times strict?

Send us an email if you need to drop-off or pick-up outside of our times! We will always do our best to accommodate for your schedule.

Do you accept both unaltered males and females?

Short answer, yes!
As long as your dog does not show any unacceptable behaviour, they are welcome to join daycare if they are not neutered. We ask that you do not send your female to daycare if she is in heat or if there is a risk she may enter a heat cycle.

Can you accommodate for dogs with aggressive behaviours?

All dogs will be assessed prior to being added to daycare to ensure they have the right temperament. Since we do not focus on rehabilitation, The Ridge cannot integrate aggressive dogs in with other daycare dogs. We will always put the safety of the dogs first and can’t take the risk adding an unpredictable dog in the mix. If you are concerned about your dog’s behaviour, we would recommend you seek help from a professional dog behaviourist.

*The Ridge reserves the right to decline any type of booking*

What should I drop off with my dog for daycare?

You do not need to leave anything with your dog when you drop them off. We are prepared with all the necessary tools. If you would like them to wear anything for unpredictable weather (coats/boots), then you are welcome to leave that with them. Please be aware that we are not responsible for any lost or damaged items.

Do you give facility tours?

Once a month we will be hosting an open house. If you would like to learn more or participate in a facility tour, this is the time to do just that! More information will come on this when we open in the spring.

Do you offer half days for daycare?

At the moment we are only offering full days for daycare. The reason behind this is because our days are quite structured. We’d like the dogs to participate all day to get the full benefit of being with us. We may offer half days down the road, but not right now.

Will you be offering overnight boarding again?

Yes! When we are able, we will renovate the other half of our facility so that we can offer overnight boarding again. Stay tuned for more news updates on this hopefully in the fall/winter of 2022.

When dogs board overnight, do they get to come out of their rooms during the day?

Any dog that is staying with us overnight will get to participate in the full day of structured daycare!

Do you offer grooming services?

We will be offering nail trim and teeth cleaning clinics. More details and dates to be released on our social media pages.

Regular grooming services are not offered at this time. However, if your dog manages to take any mud baths during daycare, we will give them a rinse down before they leave with you at the end of the day.